Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Greetland | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Greetland is a GPhC registered online pharmacy weight loss clinic serving patients in Greetland and the surrounding areas of the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully to understand how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following types of personal information:

Identity Data: Full name, date of birth, gender
Contact Data: Email address, phone number, delivery address
Health Data: Medical history, current medications, weight, BMI, and other health information provided during consultations
Payment Data: Billing details processed securely via our payment provider
Technical Data: IP address, browser type, device information, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist-led consultation process
To dispense and deliver approved medications — orders are typically delivered within 1 working day once approved by our pharmacist
To communicate with you regarding your order, treatment, or any follow-up care
To maintain accurate and secure patient records as required by pharmacy regulations
To process payments securely
To comply with our legal and regulatory obligations as a GPhC registered pharmacy

We process your data on the legal bases of contract performance, legal obligation, and where applicable, explicit consent for special category health data.

3. Cookies

Our website uses cookies to improve your browsing experience and to analyse site traffic. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

Essential Cookies: Necessary for the website to function correctly
Analytics Cookies: Help us understand how visitors use our site so we can improve it
Functional Cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Sharing

We do not sell or rent your personal data to any third parties. However, we may share your information with trusted partners where necessary to deliver our services:

Delivery Partners: To fulfil and dispatch your medication orders
Payment Processors: To securely handle transactions
IT and Platform Providers: Who support the operation of our website and consultation system
Regulatory Bodies: Such as the GPhC or NHS, where we are legally required to share information

All third parties we work with are contractually obligated to handle your data securely and in compliance with UK data protection law.

5. Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. We implement appropriate technical and organisational security measures to protect your data against unauthorised access, loss, or disclosure.

6. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections, ask for your data to be deleted where appropriate, and object to or restrict certain types of processing. You may also request that we transfer your data to another provider where technically feasible.

To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch with us:

Pharmacy: Pharmacy Weight Loss Greetland
GPhC No.: 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We are committed to resolving any privacy concerns promptly and transparently.